Refund policy

Returns and/or refunds are currently only given if an error was made on my part for your order! A lot of the items available here are pre owned or vintage so wear is to be expected sometimes but I do my best to list all flaws if there are any. Alwaysss feel free to reach me at HeyThere@HolyOgre.com with any questions or concerns about your order. Or just to chat! Whatever!

To be eligible for a return, your item must be in the same condition that you received it.

You can always contact us for any return question at heythere@holyogre.com!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.